Welcome to the Cancellation Policy page of Marrakech Guided Tours Experience (referred to as the “Company,” “we,” “us,” or “our”). Your use of our website, [MarrakechTriptours.com] (the “Site”), and/or the booking of a tour or service provided by the Company (the “Tour”) implies your agreement to adhere to the following terms and conditions (the “Terms”).
PLEASE REVIEW THESE TERMS CAREFULLY PRIOR TO UTILIZING THE SITE OR MAKING A TOUR BOOKING.
- Cancellation Request If you find the need to cancel your tour for any reason, kindly inform us at your earliest convenience.
- Cancellation Refund Policy The subsequent cancellation refund policy is applicable:
- Cancellation made more than 14 days before the start date will result in a full refund, minus the deposit.
- Cancellation made between 7 and 14 days before the start date will warrant a 50% refund.
- Cancellation made less than 7 days before the start date will not qualify for a refund.
- Deposit and Payment To secure your reservation, a deposit equivalent to [Specify Deposit Percentage]% of the total trip cost is required at the time of booking. The remaining balance is due [Specify Number of Days] days before the trip’s start date.
- Late Payment Failure to receive the full payment by the due date empowers us to cancel your reservation and retain the deposit.
- Changes to Your Reservation If changes to your reservation become necessary, please notify us promptly. While we will make efforts to accommodate your request, changes are subject to availability and may incur additional fees.
- Refunds and Processing Time Refunds, if applicable, will be processed within [Specify Number of Days] business days.
- Contact Us For any inquiries or concerns about our cancellation policy, feel free to reach out to us. We are here to assist you!
Email: [email protected]
Phone: +212659911414
